Customer Service
Care for all people animates our work, both in our operations and our messages for the world. We offer phone support by actual humans in our office, your orders are picked, packed and shipped by our staff. SCW staff are part of a team, seeking to fulfill our mission to "nourish communities that honor diversity and creative expression, and inspire movements for justice, equity and liberation while respecting our Earth and all its beings."
While we do make mistakes (we are definitely human), we seek to remedy them quickly and responsibly. Our products are guaranteed, with a 30 day refund or exchange policy. We are are committed to protecting and using your information responsibly, following industry best practices in order to do so.
Your feedback is welcome as we're always looking to improve!