Seasonal Job - Customer Service Assistant

Customer Service Assistant Needed

For decades, SCW has created quality, beautiful, agitational artwork, imagery and products to support feminist and progressive movements. We are part of a national community of activists, organizers and artists, and pride ourselves on a collaborative work environment and commitment to a “long-haul” vision of social change work. We are in a period of growth as people rise against the threat of fascism. We are looking for dynamic, creative people to help us continue this important work.

Application deadline August 10. Starting mid-August part-time. Possible full-time through December.

Job Responsibilities
*  Take orders on the phone                           *  Respond to customer concerns
*  Assist customers in the store                      *  Enter orders into the computer
*  Package Cards and other products             *  Fold T-shirts
*  General clerical and online tasks, errands

Requirements
*  Good people skills, phone, in-person and online
*  Computer proficiency (word, email, web) and ability to learn new software (Shopify)
*  Reliable, responsible and accountable
*  Ability to multi-task effectively, accurate and detail-oriented                                               *  Commitment to SCW’s mission 
*  Ability to follow directions and solve problems creatively

Time:     Up to 35 hours/week                          Salary: $16.50-17.50/hour 
Because of the mission-driven nature of our work, our wages are modest, but we balance that with a friendly, supportive work environment and a shared committment to building a more just, peaceful, and sustainable community and world.

Benefits:     Paid half hour lunch for days when you work 6+ hours, personal/sick time, $100 of free SCW products (after completing at least 8 weeks). Exciting, challenging, supportive, cooperative workplace. 

Hours:     Part-time hours starting mid August for training. Potential for fulltime starting late September through  late December. 

Location:     400 Lodi Street, Syracuse, NY 13203 

Please send resume and letter of interest as soon as possible to:
operations@syracuseculturalworkers.com, 315-474-1132 x24,
Syracuse Cultural Workers, 400 Lodi Street, Syracuse, NY 13203

SCW IS AN AFFIRMATIVE ACTION AND EQUAL OPPORTUNITY EMPLOYER

WE DO NOT USE AI IN SCREENING APPLICANTS.