Jobs@Syracuse Cultural Workers

Customer Service Lead

We are looking for a dynamic, creative person to join our customer service team to help us meet the political moment, and prepare for the future.

Full details and application info

Responsibilities

• Coordinate SCW’s customer service work

• Assist customers in the store, on the phone and online

• Find creative solutions to customer concerns

• Enter orders into the computer

• Partner with Operations Manager to oversee part-time customer service staff, train and supervise seasonal staff (fall)

• Manage wholesale customer relationships, including day to day contact and orders.

• Share in broader office and online tasks, errands

• Participate in transition to a worker cooperative

If you're excited about working with us in other ways, we welcome receiving resumes and cover letters from people who are enthusiastic about our mission and want to contribute your time and talents to expanding and improving our work. You never know what might happen! Send application info here.

Internships @Syracuse Cultural Workers

We're looking for an unpaid intern for the summer.

Social Media Marketing Intern– work with our marketing team to craft and share posts, reels and other contents to engage with people across the country who might be interested in our peace and justice products. SCW currently posts on Instagram, Facebook, Pinterest, BlueSky and TikTok.

Find full details here.